Hotel Policy





Minimum Age for Check-in

Guests must be 18 years of age in order to check into the hotel.

Rates Policy

All rates are subject to 8% Sales & Service Tax (SST) and Heritage Tax of MYR2 per room, per night. A Tourism Tax of MYR10 per room, per night for foreign passport holders will be collected upon check-in.

Child Policy

A maximum of two children under 12 years old are allowed to share the room without additional charges using existing bedding.

For guests aged 12 and above staying in PARKROYAL Club Rooms, Premier Suite, and PARKROYAL Suite, exclusive access to the Club Lounge is granted for both breakfast and evening cocktails.

Rollway Beds

Rollaway beds cannot be accommodated in the room, except for the Premier Suite and PARKROYAL Suite. However, in these specific suites, a rollaway bed may be arranged at an additional charge of MYR180++ per room, per night, subject to availability.

Baby Cot/Crib Hire

Complimentary upon request (subject to availability).

Breakfast Pricing

Buffet breakfast at Spice Brasserie is at MYR70 nett per adult and MYR42 nett per child (aged 6 to 12 years old).

Airport Shuttle

Please contact our Front Office Team to arrange for limousine service at special rates.

Parking Fee

Complimentary parking at PARKROYAL A'Famosa Melaka Resort is available for in-house guests. 

Valet Parking

No Valet Parking

Payment Types

The Resort accepts Visa, Master, JCB, and Union Pay. All reservations must be guaranteed by credit card. Guarantee/Deposit policies may vary by rate, please check individual rates for specific guarantee/deposit policy. Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel.


The Resort has a driveway ramp, handicap-friendly guestrooms and restrooms, and lift access on every floor. 

Smoking Rooms

The Resort has a no-smoking room policy, there are designated areas near the Resort & Pool areas should guests wish to smoke.

Cancelation Policy

Reservations must be cancelled 1 day (local time) prior to arrival date to avoid a penalty of 1 night's stay, including taxes. Cancellation policies may vary by rate, please check individual rates for specific cancellation policy. A no-show fee of 1 night's stay and taxes will apply.

Pet Policy

No pets allowed.