Facilities & Services

Business Centre & Services

PARKROYAL Penang Resort’s Business Centre is available for you to catch up on emails, check onward travel arrangements or simply time out with a book or business magazine.

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PARKROYAL Penang Resort’s 24-hour Business Centre offers the busy business traveller reliable Internet connection as well as a wide range of secretarial services. You can also surf the web or check your emails at the Cool Bananas Poolside Café. 

Our Services
  • Photocopying/scanning
  • Faxing/printing (colour/black and white)
  • Internet connection
  • Workstations

Location

Level One

Opening Hours

24 Hours

Telephone

+604 886 2288

Fitness & Recreation

Boost your workout regime at our fully-equipped gymnasium and tennis court.

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PARKROYAL Penang Resort’s state-of-the-art gymnasium is well-equipped with facilities that encourage physical fitness through activities that emphasise on strength training, cardiovascular exercises and flexibility. If you prefer outdoor sports, enjoy a game of tennis on our outdoor court. 

Our Services
  • Shoulder press
  • Bicep curl
  • Pectoral fly
  • Leg extension
  • Lat pull down
  • Sit-up leg curl
  • Chest press
  • Leg press
  • Cross trainer
  • Treadmill
  • Bicycle
  • Fitness balls
  • Weights

Location

Level One

Opening Hours

24 Hours (accessible with your room key card)

Telephone

+604 886 2288

Swimming Pool

Take a refreshing dip in PARKROYAL Penang Resort’s free form swimming pool. Our children’s pool features a baby wading pool and two giant water slides.

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Enjoy dips in PARKROYAL Penang Resort's pools as you bask in the island's sunny climate. Set in a beautiful landscaped garden, the resort's two swimming pools offer a great relaxing day out and provide endless splashing fun for adventurous children.

Location

Ground Floor/Garden

Opening Hours

7:00am to 11:00pm (main pool)
7:00am to 7:00pm (children's pool)

St. Gregory

Pamper yourself with a host of rejuvenating spa treatments at the St. Gregory spa in Penang.

Location

Level One

Email

stgregory.prpen@parkroyalhotels.com

Telephone

+604 886 2299

For the Kids

A haven of fun and learning, the Koko-Nut Kid’s Club at PARKROYAL Penang Resort features a wide variety of activities and games for your children to enjoy.

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Our Koko-Nut Kid’s Club offers daily fun and educational activities supervised by our trained PARKROYAL people for children aged four to 12 while you enjoy some quiet time.

This club is exclusively for in-house guests only.

Our Facilities

Facilities:

  • Outdoor protected play area
  • Indoor playground
  • TV/video area
  • Separate carpeted room for toddlers, complete with baby cot and soft toys
  • Babysitting services for toddlers below 5 years old and kids (chargeable)
  • Art & craft corner
  • Catered meals for kids (prior notice required and chargeable)

 Complimentary Activities:

  • Colouring 
  • Fanciful mask
  • Leaf painting
  • Stick puppets
  • Create letter holders
  • Collage
  • Movies
  • Face painting 

Chargeable Activities:

  • Beads creation – from RM6
  • Sand art – RM13
  • Flower vase painting – RM17
  • T-shirt painting – RM32


The Hotel reserves the right to amend any details without prior notice.

Location

Ground Floor

Opening Hours

9:00am to 9:00pm

Telephone

+604 886 2288

Tours & Activities

Let us help you arrange exciting day tours based on your interests to see some of the city’s best sights.

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Explore the best that Penang island has to offer by letting PARKROYAL Penang Resort arrange for day tours to key city attractions and local gems around the hotel. For more information about our prices and destinations, kindly proceed to the towel counter by the main pool where our PARKROYAL people will gladly assist you further.

Activities & Tours
  • Activities:
    Sign up for a range of beach and water activities, including:
  • Jet-skiing
  • Parasailing
  • Banana boat rides
  • Coastal fishing
  • Tours:
    Explore the sights and sounds of Penang through a series of tours, including:
  • Bicycle tours
  • Jungle trekking
  • Getaway at Monkey Beach
  • Canopy walk

Location

Towel Counter, by the main pool

Opening Hours

7:00am to 11:00pm

Telephone

+604 886 2288

Our Shops

Enjoy some retail therapy within the vicinity of PARKROYAL Penang Resort.

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PARKROYAL Penang Resort offers a variety of retail options for your convenience, such as a jewellery and souvenir shops as well as a tailor. 

Our Shops
  • De’ Flexi Enterprise – Lobby Shop
  • Master Piece Tailor – Tailor
  • Assorted Delight Shoppe – Souvenir Shop
  • Yoslei Bijoux – Jewellery Shop

Location

Ground Floor, Lobby Area

Opening Hours

10:00am to 7:00pm

For Your Safety

Enjoy peace of mind whenever you stay at PARKROYAL Penang Resort with 24-hour security initiatives and measures in place.

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PARKROYAL Penang Resort is equipped with a fire detection system and computerised monitoring system that is linked directly to the local fire brigade.

The hotel’s safety is also supported by a well-trained Command Group, Emergency Response Team and First Aid Team as well as a 24-hour security service that includes CCTV surveillance.

Our Services
  • Fire detection system
  • Computerised monitoring system
  • Command groups
  • Emergency response team
  • First aid team
  • 24-hour security service
  • 24-hour CCTV surveillance

Opening Hours

24 Hours

Accessibility

Enjoy a seamless stay at PARKROYAL Penang Resort with enhanced accessibility.

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Guests with special needs can enjoy ease of accessibility and attentive care at PARKROYAL Penang Resort. Please contact us for more information on how we can assist.

Press Reader

When you stay with us, enjoy complimentary access to more than 6000 newspapers and magazines from various countries, categories and languages.

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DIGITAL NEWSPAPERS AND MAGAZINES

As part of our environmental initiative, we are moving towards eco-friendly practices by providing digital copies of newspapers and magazines.  The digital news stand service, PressReader offers wide selection of newspapers and magazines from around the world.  To download, please refer to the below steps:

Mobile Devices

  • Connect to PARKROYAL Penang Resort’s Wi-Fi network.
  • Download the PressReader app from your app store or through the QR code available in the Press Reader card given to you upon check-in.
  • Launch the PressReader app, pick your preferred title and start reading.

Laptops

  • Connect to PARKROYAL Penang Resort’s Wi-Fi network.
  • Visit www.pressreader.com and enjoy the same experience.

Location

Hotel