Check-in & Check-out

Guests must be at least 21 years of age to register and check in to a suite. Check-in time is from 3:00 PM, while check-out time is by 11:00 AM.

Rates Policy

Rates are subject to prevailing Goods and Services Tax (GST). 

Child Policy

A maximum of one child under the age of six years old is allowed to share the room without additional charges using existing bedding.

Rollaway Beds

Rollaway beds are available upon request for selected suite categories, subject to availability and suite layout configuration. A charge of SGD80+ per suite per night applies, subject to prevailing Goods and Services Tax (GST). Rates are subject to revision without prior notice.

Baby Cot/Crib Hire

Complimentary upon request (subject to availability).

Airport Shuttle

Please contact our Guest Services Ambassadors to arrange for limousine service.

Parking Fee

Complimentary parking is available for all monthly stay residents.

Valet Parking

Valet parking service is not available.

Payment Types

The Serviced Suites accepts Visa, Master, American Express, JCB, Diners, and Union Pay. Please present the same credit card used to guarantee your booking when checking in or making payment upon your arrival.

Accessibility

The PARKROYAL Serviced suites are wheelchair-accessible; however there is no dedicated wheelchair-friendly or elderly-friendly room categories. Guests with specific accessibility requirements are encouraged to contact the property prior to their stay for assistance and recommendations.

Wheelchair-accessible rooms are available at selected sister properties under Pan Pacific Hotels Group. For more information and availability, please visit Pan Pacific Hotels Group

Available properties include:

• Pan Pacific Singapore
• Pan Pacific Orchard
• PARKROYAL COLLECTION Marina Bay
• PARKROYAL COLLECTION Pickering
• Pan Pacific Serviced Suites Orchard Singapore
• Pan Pacific Serviced Suites Beach Road Singapore

Guests with specific accessibility needs are encouraged to contact us via enquiry.prssin@parkroyalhotels.com prior to their stay.

Smoking Rooms

The Serviced Suites maintain a strict no-smoking policy within its public areas and suites. A cleaning fee of SGD 300 per suite per incident will apply for any violation of this policy. Please speak with our team for the designated smoking area.