{"propertycode":"", "bookingdayusetype":"CORP", "bookingdayusecode":"DAY"}
{"ppmel":{"minstay":1,"minstaymsg":"","enabledayuse":true,"advancedays":-1,"blockoutstartdate":"2017-03-23","blockoutenddate":"2017-07-27","timezone":"+11","maxadult":-1,"maxchild":-1,"showaccesscode":true},"ppper":{"minstay":1,"minstaymsg":"","enabledayuse":true,"advancedays":-1,"blockoutstartdate":"2013-06-30","blockoutenddate":"2013-07-05","timezone":"+8","maxadult":-1,"maxchild":-1,"showaccesscode":false},"ppdac":{"minstay":1,"minstaymsg":"","enabledayuse":false,"advancedays":-1,"blockoutstartdate":"2013-06-30","blockoutenddate":"2013-07-05","timezone":"+6","maxadult":-1,"maxchild":-1,"showaccesscode":false},"ppyvr":{"minstay":1,"minstaymsg":"","enabledayuse":false,"advancedays":-1,"blockoutstartdate":"2013-06-30","blockoutenddate":"2013-07-05","timezone":"-8","maxadult":-1,"maxchild":-1,"showaccesscode":false},"ppwhi":{"minstay":1,"minstaymsg":"All rates are based on two adults aged 19 and above occupying a suite. Additional charges of CAD30 per person per night excluding tax will apply.","enabledayuse":false,"advancedays":-1,"blockoutstartdate":"2013-06-30","blockoutenddate":"2013-07-05","timezone":"-8","maxadult":6,"maxchild":-1,"showaccesscode":false},"ppwhv":{"minstay":1,"minstaymsg":"All rates are based on two adults aged 19 and above occupying a suite. Additional charges of CAD30 per person per night excluding tax will apply.","enabledayuse":false,"advancedays":-1,"blockoutstartdate":"2013-06-30","blockoutenddate":"2013-07-05","timezone":"-8","maxadult":10,"maxchild":-1,"showaccesscode":false},"pppek":{"minstay":1,"minstaymsg":"","enabledayuse":false,"advancedays":-1,"blockoutstartdate":"2015-08-06","blockoutenddate":"2017-08-19","timezone":"+8","maxadult":-1,"maxchild":-1,"showaccesscode":false},"ppngb":{"minstay":1,"minstaymsg":"","enabledayuse":false,"advancedays":-1,"blockoutstartdate":"2013-06-30","blockoutenddate":"2013-07-05","timezone":"+8","maxadult":-1,"maxchild":-1,"showaccesscode":false},"ppszv":{"minstay":1,"minstaymsg":"","enabledayuse":false,"advancedays":-1,"blockoutstartdate":"2013-06-30","blockoutenddate":"2013-07-05","timezone":"+8","maxadult":-1,"maxchild":-1,"showaccesscode":false},"pptsn":{"minstay":-1,"minstaymsg":"","enabledayuse":false,"advancedays":-1,"timezone":"+8","maxadult":-1,"maxchild":-1,"showaccesscode":false},"ppxmn":{"minstay":1,"minstaymsg":"","enabledayuse":false,"advancedays":-1,"blockoutstartdate":"2013-06-30","blockoutenddate":"2013-07-05","timezone":"+8","maxadult":-1,"maxchild":-1,"showaccesscode":false},"ppsngb":{"minstay":1,"minstaymsg":"","enabledayuse":false,"advancedays":-1,"blockoutstartdate":"2013-06-30","blockoutenddate":"2013-07-05","timezone":"+8","maxadult":-1,"maxchild":-1,"showaccesscode":false},"ppsjhb":{"minstay":2,"minstaymsg":"Pan Pacific Serviced Suites Puteri Harbour, Johor opens in 2018. Email enquiry.ppsjhb@panpacific.com to make an advance booking.","enabledayuse":false,"advancedays":-1,"blockoutstartdate":"2013-06-30","blockoutenddate":"2017-12-31","timezone":"+8","maxadult":-1,"maxchild":-1,"showaccesscode":false},"ppygn":{"minstay":-1,"minstaymsg":"","enabledayuse":true,"advancedays":-1,"blockoutstartdate":"2017-09-27","blockoutenddate":"2017-10-31","timezone":"+6.5","maxadult":-1,"maxchild":-1,"showaccesscode":false},"ppmnl":{"minstay":1,"minstaymsg":"","enabledayuse":false,"advancedays":-1,"blockoutstartdate":"2013-06-30","blockoutenddate":"2013-07-05","timezone":"+8","maxadult":-1,"maxchild":-1,"showaccesscode":false},"ppsin":{"minstay":1,"minstaymsg":"","enabledayuse":false,"advancedays":-1,"blockoutstartdate":"2014-01-22","blockoutenddate":"2014-01-23","timezone":"+8","maxadult":-1,"maxchild":-1,"showaccesscode":false},"ppsgo":{"minstay":1,"minstaymsg":"Pan Pacific Orchard, Singapore will be closed from 1 April 2018 to undergo a complete redevelopment. The hotel will continue to be managed by Pan Pacific Hotels Group when it reopens.","enabledayuse":true,"advancedays":-1,"blockoutstartdate":"2018-04-01","blockoutenddate":"2019-04-01","timezone":"+8","maxadult":-1,"maxchild":-1,"showaccesscode":false},"ppssbr":{"minstay":2,"minstaymsg":"A minimum 2 nights stay is required. For alternative arrangements, please contact us directly on +65 6678 8999.","enabledayuse":false,"advancedays":-1,"blockoutstartdate":"2013-06-30","blockoutenddate":"2013-07-05","timezone":"+8","maxadult":-1,"maxchild":-1,"showaccesscode":false},"ppssin":{"minstay":7,"minstaymsg":"A minimum seven night stay is required. For alternative arrangements, please speak with us on +65 6884 5222.","enabledayuse":false,"advancedays":-1,"blockoutstartdate":"2013-06-30","blockoutenddate":"2013-07-05","timezone":"+8","maxadult":-1,"maxchild":-1,"showaccesscode":false},"ppsea":{"minstay":1,"minstaymsg":"","enabledayuse":false,"advancedays":-1,"blockoutstartdate":"2013-06-30","blockoutenddate":"2013-07-05","timezone":"-8","maxadult":-1,"maxchild":-1,"showaccesscode":false},"pphan":{"minstay":1,"minstaymsg":"","enabledayuse":false,"advancedays":-1,"blockoutstartdate":"2015-08-06","blockoutenddate":"2016-09-30","timezone":"+7","maxadult":-1,"maxchild":-1,"showaccesscode":false}}
{"getServerTimeApi":"/wsi/pphg/misc1.0/getCurrentTimestamp"}

Guest Service Agent

Pan Pacific Perth

Position Summary

Pan Pacific Hotels Group is a young and dynamic company comprising two well-established and trusted brands. We have exciting expansion plans and as such, we are looking for motivated and energetic people to be part of our growing team. If you have a passion for the industry and are driven by the desire to create memorable hotel experiences, Pan Pacific Hotels Group is able to offer you great opportunities as we continue to strengthen our global footprint.

Pan Pacific Perth is recruiting for individuals with a passion for delivering quality customer service to join our Front Office team as Guest Service Agents. Reporting directly to the Duty Manager these roles focus on the delivery of exceptional service, to ensure guests leave more refreshed than when they arrived. From the initial contact at check in to the guest's departure, Guest Service Agents handle all guest needs and requests efficiently, effectively, courteously and professionally, ensuring a high standard of service is maintained at all times.

Key Responsibilities

• Providing a seamless, five-star arrival and departure experience for hotel guests.
• Delivering an inviting and efficient touch point for hotel guests throughout their stay.
• Adherence to House Policies and Procedures, including OH&S legislation.

Talent Profile

• Outstanding customer service skills are essential, preferably from within a similar hotel environment.
• Eloquent communication skills: both verbal and written.
• Immaculate personal presentation and grooming, suited to a 5 Star hotel environment.
• Proficiency in MS Office Suite and Opera PMS.
• Proficient in spoken and written English.
• Flexibility with working hours including nights, weekends and public holidays.

How To Apply

If you are interested in applying please send your detailed resume to:

careers.ppper@panpacific.com

We apologise that only shortlisted candidates will be notified.


Position Title

Guest Service Agent

Reference #

Guest Service Agent - 2 April 2015

Posted

2 April 2015

Closes

24 April 2015

Country/Region

Australia

Location

Pan Pacific Perth

Department

Front Office and Guest Services

Work Availability

This role requires flexible availability.

Job Type

Full-time


Other Jobs You May Like

See All

Need assistance?

Can't find the job that matches your skill set?

Please contact us so we can help you determine the best position for you.