Hotel Policy





Minimum Age for Check-in

Guests must be 18 years of age in order to check-in to the hotel.

Rates Policy

Rates are subject to service charge, consumption tax and Tokyo accommodation tax.

Child Policy

A maximum of two children under 12 years old are allowed to share the room without additional charges using existing bedding.

Rollaway Beds

Rollaway beds can be placed in selected room categories including Studio Deluxe Twin, Junior Corner Suite Twin and Deluxe Suite at an additional JPY10,000+++ per room, per night (room only, subject to availability).

Baby Cot/Crib Hire

Complimentary upon request (subject to availability).

Breakfast Pricing

Breakfast menu at main dining is at JPY5,000++ per person for all ages.

Airport Shuttle

Please contact our Concierge Team to arrange for limousine service at special rates.

Parking Lot

TOKYU KABUKICHO TOWER Parking in the basement are available for in-house guests.

Payment Types

The Hotel accepts Visa, Master, American Express, JCB, Diners, and Union Pay. All reservations must be guaranteed by credit card. Guarantee/Deposit policies may vary by rate, please check individual rates for specific guarantee/deposit policy. 


The Hotel has a handicap-friendly guestrooms and restrooms, and lift access on every floor.

Smoking Rooms

The hotel is smoke-free facility. There are designated smoking area on the lobby floor should guests wish to smoke.

Accommodation Tax

Accommodation Tax will be charged to whom staying at our hotel.
Room Charge: JPY15,000 and above / Tax JPY200
Note: Accommodation taxes apply to lodging charges calculated per person and per night.

Cancellation Policy

Reservations must be cancelled 2 days (local time) prior to arrival date to avoid a 80% penalty of 1 night's stay or 1 day prior to arrival date to avoid a 100% penalty of 1 night's charge excluding taxes. Cancellation policies may vary by rate, please check individual rates for specific cancellation policy. A no-show fee of 1 night's stay and taxes will apply.

Pet Policy

No pets allowed.