Facilities and Services
While staying with us here at Pan Pacific Melbourne, one of the best luxury 5-star hotels in Melbourne, take advantage of the many facilities we have to make your stay here more comfortable and convenient. From a fully-equipped fitness centre to business lounges where you can conduct important meetings, we promise to make your holiday a perfect one.
Manage your business matters seamlessly with our selection of professional services and meeting spaces.
Enjoy professional support with convenient access to computers and other equipment to facilitate your business needs. Our associates will be glad to assist you with your requirements.
- Message delivery
- Package handling
- Translation services
Pacific Club guests enjoy a range of privileges including daily breakfast, evening cocktails and business facilities.
The premium offerings include:
- Daily breakfast
- Daily refreshments, including coffee, tea and soft drinks
- Evening drinks and canapes in Dock37
- Business facilities
- Complimentary Wi-Fi at the Business Centre
Our fitness Centre is open to all guests via a booking service with capacity based on the latest government restrictions to ensure the safety and wellbeing of our guests.
Other Services and Amenities
Elevate your experience at Pan Pacific Melbourne with premium services and facilities.
At Pan Pacific Melbourne, we strive to ensure that your stay here is comfortable and refreshing. Our Concierge Team is available 24 hours a day to assist you with anything you might need.
- Airport transfers
- Car rental
- Automated teller machine (ATM)
- Baggage storage
- Guest activity/recreation desk
- Laundry/valet service
- Luggage hold
- Multi-lingual staff
- On-site convenience store
- Room service
- Safety deposit box
Designed for guests with specific accessibility needs, our hotel offers a range of facilities to ensure an enjoyable stay.
Guests with special needs will be able to enjoy the hotel's wide range of facilities with wheelchair friendly access:
- Accessible guestrooms
- Accessible public areas and facilities, including meeting rooms, elevators and carpark
- Audible alarms
- Bedroom and bathroom doors at least 32 inches wide (812mm)
- Braille elevator
- Emergency call button on telephone
- Evacuation chair available to help evacuate a disabled person
- Grab bars in bathroom
- Hotel complies with ADA guidelines
- Level or ramp entrance into the building and to the lobby/reception area
- Lowered emergency evacuation instructions
- Roll-in shower
- Service support animals welcome
- Strobe alarms
- Visual alarms for hearing impaired in hallways and public areas
Pan Pacific Melbourne offers self-parking facilities and valet service for your convenience.
Self-parking is available for AUD24 per day, per exit at the DFO Wilson Parking South Wharf, located on Convention Centre Place. Guests must collect validated ticket from Reception prior to exiting for the discounted rate of AUD24.
Valet services are available for AUD59 per day.
- 24-hour professional valet parking service