Enjoy professional support with convenient access to computers and other equipment to facilitate your business needs. Our associates will be glad to assist you with your requirements.

• Fascimile
• Printing
• Photocopying
• Scanning
• Message delivery
• Package handling
• Translation services

The premium offerings include:

At Pan Pacific Melbourne, we strive to ensure that your stay here is comfortable and refreshing. Our Concierge Team is available 24 hours a day to assist you with anything you might need.

• Airport transfers
• Accessible 
• Babysitting
• Car rental
• Concierge
• Automated teller machine (ATM)
• Baggage storage
• Guest activity/recreation desk
• Laundry/valet service
• Lounge
• Luggage hold
• Multi-lingual staff
• On-site convenience store
• Room service
• Safety deposit box

Guests with special needs will be able to enjoy the hotel's wide range of facilities with wheelchair friendly access:

• Accessible guestrooms
• Accessible public areas and facilities, including meeting rooms, elevators and carpark
• Audible alarms 
• Bedroom and bathroom doors at least 32 inches wide (812mm)
• Braille elevator
• Emergency call button on telephone
• Evacuation chair available to help evacuate a disabled person
• Grab bars in bathroom
• Hotel complies with ADA guidelines
• Level or ramp entrance into the building and to the lobby/reception area
• Lowered emergency evacuation instructions
• Roll-in shower
• Service support animals welcome
• Strobe alarms
• Visual alarms for hearing impaired in hallways and public areas

Self-parking is available for AUD24 per day, per exit at the DFO Wilson Parking South Wharf, located on Convention Centre Place. Guests must collect validated ticket from Reception prior to exiting for the discounted rate of AUD24.

Valet services are available for AUD59 per day.

• 24-hour professional valet parking service