5 Star Hotels Melbourne | Facilities at Pan Pacific Melbourne

Facilities and Services

While staying with us here at Pan Pacific Melbourne, one of the best luxury 5-star hotels in Melbourne, take advantage of the many facilities we have to make your stay here more comfortable and convenient. From a fully-equipped fitness centre to business lounges where you can conduct important meetings, we promise to make your holiday a perfect one.

Business Facilities

Business Facilities

Manage your business matters seamlessly with our selection of professional services and meeting spaces.

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Enjoy professional support with convenient access to computers and other equipment to facilitate your business needs. Our associates will be glad to assist you with your requirements.

Our Services
  • Fascimile
  • Printing
  • Photocopying
  • Scanning
  • Message delivery
  • Package handling
  • Translation services

Pacific Club

Pacific Club Lounge

The Pacific Club Lounge is presently operating on reduced days per week.  On the days we are closed, for the enjoyment of our guests, all Pacific Club privileges will be served in Dock 37 Bar & Kitchen. For specific details, please contact us on +61 3 9027 2000 or enquiry.ppmel@panpacific.com.

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The premium offerings include:

  • Daily breakfast 
  • Daily refreshments, including coffee, tea and soft drinks
  • Evening drinks and canapés
  • Business facilities
  • Complimentary Wi-Fi at the Business Centre
Gain access to the Pacific Club privileges by booking a Club Room or Suite.

Fitness Centre

Fitness Centre

Enjoy an invigorating workout with a wide selection of cardio, weight and strength equipment in Pan Pacific Melbourne's 24-hour fitness centre.

More information:

  • Located on Level 4
  • Fully equipped fitness centre with state-of-the-art equipment
  • Gym towels available
  • Open 24 hours

Our Fitness Centre will open in-line with Victorian Government Restrictions. To ensure the safety and wellbeing of our guests, a booking service with capacity restrictions will apply.

Other Services and Amenities

Elevate your experience at Pan Pacific Melbourne with premium services and facilities.

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At Pan Pacific Melbourne, we strive to ensure that your stay here is comfortable and refreshing. Our Concierge Team is available 24 hours a day to assist you with anything you might need.

Our Services
  • Airport transfers
  • Accessible 
  • Babysitting
  • Car rental
  • Concierge
  • Automated teller machine (ATM)
  • Baggage storage
  • Guest activity/recreation desk
  • Laundry/valet service
  • Lounge
  • Luggage hold
  • Multi-lingual staff
  • On-site convenience store
  • Room service
  • Safety deposit box


Designed for guests with specific accessibility needs, our hotel offers a range of facilities to ensure an enjoyable stay.

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Guests with special needs will be able to enjoy the hotel's wide range of facilities with wheelchair friendly access:

  • Accessible guestrooms
  • Accessible public areas and facilities, including meeting rooms, elevators and carpark
  • Audible alarms 
  • Bedroom and bathroom doors at least 32 inches wide (812mm)
  • Braille elevator
  • Emergency call button on telephone
  • Evacuation chair available to help evacuate a disabled person
  • Grab bars in bathroom
  • Hotel complies with ADA guidelines
  • Level or ramp entrance into the building and to the lobby/reception area
  • Lowered emergency evacuation instructions
  • Roll-in shower
  • Service support animals welcome
  • Strobe alarms
  • Visual alarms for hearing impaired in hallways and public areas

Parking Facilities

Pan Pacific Melbourne offers self-parking facilities and valet service for your convenience.

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Self-parking is available for AUD24 per day, per exit at the DFO Wilson Parking South Wharf, located on Convention Centre Place. Guests must collect validated ticket from Reception prior to exiting for the discounted rate of AUD24.

Valet services are available for AUD59 per day.

Our Services
  • 24-hour professional valet parking service

Gift Cards

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