Pan Pacific Orchard Singapore is conveniently located along Orchard Road, approximately 25 minutes from Singapore Changi Airport by car, depending on traffic conditions.

By Taxi or Ride-Hailing Services

• A taxi or private hire ride from Changi Airport typically takes around 20 to 25 minutes. This is the fastest and most convenient option, especially with luggage. 

By MRT

• Guests travelling by MRT can take the East-West Line from Changi Airport MRT Station and transfer at Tanah Merah Station towards the city. Continue towards Orchard MRT Station on the Thomson-East Coast Line.

• The hotel is approximately a 5-minute walk from Orchard MRT Station. 

By Bus 

• Public buses are also available from Changi Airport, though travel time may take approximately 1.5 to 2 hours depending on the route and traffic conditions. Guests may need to make transfers along the way.

Check-in at Pan Pacific Orchard is from 3:00 PM, and checkout is until 12:00 PM. Early check-in and checkout is subject to availability. Guests arriving earlier than 3:00PM are welcome to leave luggage in the lobby.

The minimum age for check-in at Pan Pacific Orchard Singapore is 18 years old. Guests under 18 years of age may only check in when accompanied by a parent or legal guardian. This policy ensures a safe and secure luxury hotel experience for all guests staying in Orchard Road Singapore.

Pan Pacific Orchard Singapore is a non-smoking hotel within its indoor premises, in line with Singapore hospitality regulations and sustainability standards.

However, designated smoking areas are available outside the hotel building for guest convenience.

Pan Pacific Orchard Singapore is a leading sustainable luxury hotel in Orchard Road, designed with biophilic architecture and eco-conscious operations.

The hotel’s sustainability initiatives include:

• BCA Green Mark Platinum and GSTC certified

• Luxurious amenities are presented in refillable pump bottles, eliminating plastic waste.

• In-room filtered water dispensers eliminate single-use plastic.

• 360 photovoltaic panels generate 23,000 kilowatt-hours of clean energy.

• Food digesters break down up to 1 tonne of food waste within 24 hours in a safe and environmentally friendly manner into liquid, which is recycled for self-cleaning.

• Design of the terraces allows cross ventilation, self-shading and daylighting, reducing overall dependency on energy.

• Separate recycling bins are available in all guest rooms.

• Motion and rain sensors regulate energy and water usage.

The hotel’s biophilic design reflects a commitment to creating a greener urban sanctuary while delivering a luxury hospitality experience.

Reservations must be cancelled two days (local time) prior to the scheduled arrival date to avoid penalty of one night's stay, including service charge and taxes. Cancellation policies may vary by rate, please check individual rates for specific cancellation policy. A no-show fee of one night's stay and taxes shall apply.

Rooms at Pan Pacific Orchard Singapore are designed for comfort, functionality, and luxury living in Orchard Road.

Standard in-room amenities include:

• On-demand mini-bar

• Air conditioning

• Swisspro filtered water tap

• Electronic safe

• USB charging ports

• Travel adaptors 

• Nespresso coffee maker with pods

• Jo Loves bath amenities

• Hairdryer

• Flat-screen TV

Rollaway beds can only be arranged in suites, at an additional SGD 150 per room per night, for a maximum of one additional person and one bed per room, subject to availability. Price is subject to 10% service charge and prevailing government taxes. The rate is inclusive of breakfast and Pacific Club Lounge access benefit.

The hotel does not offer traditional connecting room configurations.

However, guests may book alternative room combinations such as Deluxe Two Bedroom or Premier Two Bedroom options, which include a king bedroom and a twin bedroom located across a connected hallway. This provides flexibility for families and groups staying together at Pan Pacific Orchard Singapore.

Yes, baby cots can be arranged in Deluxe Rooms and above, subject to availability at Pan Pacific Orchard Singapore. Requests should be made in advance to ensure availability during your stay in Orchard Road Singapore.

• Mosella, our signature restaurant serving modern Mediterranean cuisine, offering a lively shared experience for the local community and hotel guests alike.

• Pacific Breeze, an alfresco lounge serving refreshments and food.

• Aqua Bar, a poolside bar perfect for refreshing drinks and light snacks while enjoying the hotel’s beach-style terrace.

• In-Room Dining is available for guests who prefer to dine in the comfort and privacy of their rooms or suites, with a menu featuring both local and international selections throughout the day. 

• Park90, a sanctuary for wine lovers— where rare bottles, curated discovery, and human connection come together.

These outlets provide a complete luxury dining experience within Orchard Road Singapore.

Facilities at Pan Pacific Orchard are reserved exclusively for hotel guests to ensure a comfortable and private experience.

However, city guests are welcome to dine at the hotel’s restaurants and bars, including Mosella, Pacific Breeze, and Park90. Find out more here.

Yes, at the Beach Terrace, we have a lagoon pool and 22-metre lap pool surrounded by lush tropical greenery, featuring a sunken pool bar that evokes the feeling of an ultimate beachside escape.

Aqua Bar, our poolside bar, enhances the resort-style experience, offering a beach-inspired escape in the heart of Orchard Road, Singapore.

Discover serenity and escape to an urban oasis amidst the bustling city. Exclusively for hotel guests, Beach Terrace invites one to unwind by its lagoon pool and 22-metre lap pool enveloped by lush tropical foliage, complete with a sunken pool bar for the ultimate beach holiday experience. Indoor and outdoor gyms offer state-of-the-art equipment to meet all fitness needs while St. Gregory offers holistic wellbeing with three treatment rooms and an outdoor relaxation area.