Hotel Policy | Policies at PARKROYAL COLLECTION Marina Bay

Hotel Policy

Check-in 3:00pm
Check-out 12:00pm
Minimum Age for Check-in Guests must be 18 years of age in order to check-in to the hotel.
Rates Policy Rates are subject to service charge and Goods and Services Tax (GST).
Child Policy A maximum of one child under 12 years old is allowed to share the room without additional charges using existing bedding.
Guests above the age of 12 years old are welcome at COLLECTION Club Lounge.
Rollaway Beds Rollaway bed can be placed in selected room categories, including Urban Deluxe and Lifestyle Premier Rooms. Extra rollaway beds are subject to availability and additional charges. For enquiries, please contact our Reservations at +65 6722 6780 or email
Baby Cot/Crib Hire Complimentary upon request (subject to availability).
Breakfast Pricing Buffet breakfast at Peppermint is at SGD38++ per adult and SGD19++ per child (aged 6 to 12 years old).
Airport Shuttle Please contact our Concierge Team to arrange for limousine service at special rates.
Parking Fee Complimentary parking at Marina Square Shopping Centre is available for in-house guests, subject to one vehicle per room, per stay (single entry only).
Valet Parking Valet parking is chargeable at SGD10 per day
Payment Types The Hotel accepts Visa, Master, American Express, JCB, Diners, Union Pay and WeChat Pay. All reservations must be guaranteed by credit card. Guarantee/Deposit policies may vary by rate, please check individual rates for specific guarantee/deposit policy. Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel.
Accessibility The Hotel has a driveway ramp, handicap-friendly guestrooms and restrooms, and lift access on every floor.
Smoking Rooms The hotel has a no-smoking policy within its public areas, selected rooms and suites. There are designated areas near the hotel entrance should guests wish to smoke.
Cancellation Policy Cancellation policies may vary by rate, please check individual rates for specific cancellation policy.
Pet Policy No pets allowed.