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Hotel Policy

Check-in	3:00pm
Check-out	12:00pm
Minimum Age for Check-in	Guests must be 18 years of age in order to check-in to the hotel.
Rates Policy	Rates are subject to service charge and Goods and Services Tax (GST).
Child Policy	A maximum of one child under 12 years old is allowed to share the room without additional charges using existing bedding. Guests above the age of 12 years old are welcome at COLLECTION Club Lounge.
Rollaway Beds	Rollaway bed can be placed in selected room categories, including Urban Deluxe and Lifestyle Premier Rooms. Extra rollaway beds are subject to availability and additional charges. For enquiries, please contact our Reservations at +65 6722 6780 or email reserve.prsmb.panpacific@parkroyalcollection.panpacific.com.panpacific
Baby Cot/Crib Hire	Complimentary upon request (subject to availability).
Breakfast Pricing	Buffet breakfast at Peppermint is at SGD42++ per adult and SGD21++ per child (aged 6 to 12 years old).
Airport Shuttle	Please contact our Concierge Team to arrange for limousine service at special rates.
Parking Fee	Complimentary parking at Marina Square Shopping Centre is available for in-house guests, subject to one vehicle per room, per day (single entry only). Dine-in guests are eligible for complimentary parking at Marina Square Shopping Centre (one single-entry ticket, to be utilised within 2 hours from issue). Subsequent charges are applicable thereafter.
Valet Parking	Valet parking is chargeable at SGD20 per day
Payment Types	The Hotel accepts Visa, Master, American Express, JCB, Diners, Union Pay and WeChat Pay. All reservations must be guaranteed by credit card. Guarantee/Deposit policies may vary by rate, please check individual rates for specific guarantee/deposit policy. Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel.
Accessibility	Accessible rooms are available for people with special needs. The Hotel has a driveway ramp and handicapped-friendly rooms.
Smoking Rooms	The hotel has a no-smoking policy within its public areas, selected rooms and suites. There are designated areas near the hotel entrance should guests wish to smoke.
Nursing Rooms	Nursing rooms are available upon request.
Cancellation Policy	Cancellation policies may vary by rate, please check individual rates for specific cancellation policy.
Pet Policy	No pets allowed except for guide dogs.

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6 Raffles Boulevard, Singapore 039594

Telephone+65 6845 1000
Toll-Free800 852 6855
Emailenquiry.prsmb.panpacific@parkroyalcollection.panpacific.com.panpacific

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