Hotel Policy
Check-in |
from 3:00pm |
Check-out |
12:00pm |
Minimum Age for Check-in |
Guests must be 18 years of age in order to check-in to the hotel. |
Rates Policy | Rates are subject to prevailing government taxes, unless otherwise stated. |
Child Policy |
No additional charges apply for children 12 years and under when using existing bedding. If extra bedding is requested for children, a charge of MYR180net per night/per person (includes 1 breakfast) is added to the room account. A rollaway bed will be provided (selected room types only and maximum occupancy restrictions apply). |
Rollaway Beds |
Rollaway beds can be placed in selected room categories at an additional MYR180net (includes 1 breakfast, subject to availability). |
Baby Cot/Crib Hire |
Complimentary upon request (subject to availability). |
Breakfast Pricing |
Buffet breakfast at CASSIA is at MYR110 per adult and MYR55nett per child (aged 6 to 12 years old). |
Airport Shuttle |
Please contact our Concierge Team to arrange for limousine service at special rates. |
Parking Fee |
Complimentary parking at PARKROYAL Langkawi Resort is available for in-house guests, subject to one vehicle per room, per stay. |
Payment Types |
The Hotel accepts Visa, Master, American Express, JCB, Diners, and Union Pay. All reservations must be guaranteed by credit card. Guarantee/Deposit policies may vary by rate, please check individual rates for specific guarantee/deposit policy. Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel. |
Accessibility |
The Hotel has a driveway ramp, handicap-friendly guestrooms and restrooms, and lift access on every floor. |
Smoking Rooms |
Our resort is a non-smoking establishment. Smoking is not permitted in any of our guest rooms or public areas, with the exception of a designated smoking area on the ground floor next to the Garden Ballroom. |
Cancellation Policy |
Reservations must be cancelled 2 days (local time) prior to arrival date to avoid a penalty of 1 night's stay, excluding taxes. Cancellation policies may vary by rate, please check individual rates for specific cancellation policy. A no-show fee of 1 night's stay and taxes will apply. |
Pet Policy |
No pets allowed. |