Check-in

from 3:00pm

Check-out

12:00pm

Minimum Age for Check-in

Child Policy

No additional charges apply for children 12 years and under when using existing bedding. If extra bedding is requested for children, a charge of MYR180net per night/per person (includes 1 breakfast) is added to the room account. A rollaway bed will be provided (selected room types only and maximum occupancy restrictions apply).

Rollaway Beds

Baby Cot/Crib Hire

Breakfast Pricing

Airport Shuttle

Please contact our Concierge Team to arrange for limousine service at special rates.

Parking Fee

Payment Types

The Hotel accepts Visa, Master, American Express, JCB, Diners, and Union Pay. All reservations must be guaranteed by credit card. Guarantee/Deposit policies may vary by rate, please check individual rates for specific guarantee/deposit policy. Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel.

Accessibility

The Hotel has a driveway ramp, handicap-friendly guestrooms and restrooms, and lift access on every floor.

Smoking Rooms

Our resort is a non-smoking establishment. Smoking is not permitted in any of our guest rooms or public areas, with the exception of a designated smoking area on the ground floor next to the Garden Ballroom.

Cancellation Policy

Reservations must be cancelled 2 days (local time) prior to arrival date to avoid a penalty of 1 night's stay, excluding taxes. Cancellation policies may vary by rate, please check individual rates for specific cancellation policy. A no-show fee of 1 night's stay and taxes will apply.

Pet Policy