Hotel Policy | PARKROYAL Langkawi Resort

Hotel Policy


from 3:00pm



Minimum Age for Check-in

Guests must be 18 years of age in order to check-in to the hotel.
Rates Policy Rates are subject to prevailing government taxes, unless otherwise stated. 

Child Policy

No additional charges apply for children 12 years and under when using existing bedding. If extra bedding is requested for children, a charge of MYR180 per night/per person is added to the room account. A rollaway bed will be provided (selected room types only and maximum occupancy restrictions apply).

Rollaway Beds

Rollaway beds can be placed in selected room categories at an additional MYR230net (includes 1 ABF, subject to availability).

Baby Cot/Crib Hire

Complimentary upon request (subject to availability).

Breakfast Pricing

Buffet breakfast at CASSIA is at MYR90 per adult and MYR45 per child (aged 6 to 12 years old).

Airport Shuttle

Please contact our Concierge Team to arrange for limousine service at special rates.

Parking Fee

Complimentary parking at PARKROYAL Langkawi Resort is available for in-house guests, subject to one vehicle per room, per stay. 

Payment Types

The Hotel accepts Visa, Master, American Express, JCB, Diners, and Union Pay. All reservations must be guaranteed by credit card. Guarantee/Deposit policies may vary by rate, please check individual rates for specific guarantee/deposit policy. Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel.


The Hotel has a driveway ramp, handicap-friendly guestrooms and restrooms, and lift access on every floor.

Smoking Rooms

Our resort is a non-smoking establishment. Smoking is not permitted in any of our guest rooms or public areas, with the exception of a designated smoking area on the ground floor next to the Garden Ballroom.

Cancellation Policy

Reservations must be cancelled 2 days (local time) prior to arrival date to avoid a penalty of 1 night's stay, excluding taxes. Cancellation policies may vary by rate, please check individual rates for specific cancellation policy. A no-show fee of 1 night's stay and taxes will apply.

Pet Policy

No pets allowed.