• Support the overall management and profitability of the outlet.
• Oversee daily operations, including staffing, service delivery, and hygiene standards.
• Lead, coach, and develop associates to ensure service excellence and operational consistency.
• Conduct daily briefings and departmental training programmes.
• Drive guest satisfaction through personalised service and effective handling of guest feedback.
• Support budget management, cost control, and outlet performance monitoring.
• Collaborate with culinary and operational teams to enhance menu offerings and guest experiences.
• Ensure compliance with hotel policies, brand standards, and food safety regulations.
• Assist in business development, marketing initiatives, and guest engagement activities.
• Foster a positive team culture focused on employee development and succession planning.

• Diploma or Degree in Hospitality Management, Hotel Management, or a related discipline.
• Minimum 4 years of Food & Beverage operations experience, preferably in a luxury hotel or premium dining environment.
• At least 1 to 2 years of supervisory experience in restaurant operations.
• Strong leadership and people development skills with a passion for coaching and mentoring teams.
• Strong communication, interpersonal, and stakeholder management skills.
• Good operational and financial acumen with the ability to manage costs and productivity.
• Knowledge of food safety, hygiene, and sanitation standards.
• Highly organised, proactive, and able to perform effectively in a fast-paced environment.
• Willing to work shifts, weekends, and public holidays.
• Passionate about hospitality and committed to delivering exceptional guest experience

Please write in with your detailed resume and email us at careers.ppsin@panpacific.com

*We regret to inform that only shortlisted candidates will be notified.