Bellman
Managed by the Pan Pacific Hotels Group, PARKROYAL COLLECTION Pickering, Singapore is an iconic hotel landmark with a stunning hotel-in-a-garden concept that incorporates energy-saving features throughout the building.
Our sustainable project design and green efforts have earned it numerous accolades including ‘World’s Leading Green City Hotel, 2024’ title at the prestigious World Travel Awards. The 367-room hotel offers uncomplicated, modern and efficient service and a team of hotel associates who find joy in real connections
The Role
We are seeking a passionate and service-oriented individual to join us as a Bellman & Concierge. This dual-role is essential in delivering seamless and memorable guest experiences.
Key Responsibilities
Greet guests warmly upon arrival and departure, ensuring a positive first and last impression of the hotel.
Assist guests with luggage handling, room escorting and orientation of room facilities.
Provide accurate information on hotel facilities, services and local attractions.
Support loyalty programme enrolments and assist with VIP guest arrangements.
Coordinate guest arrivals, departures and room moves in collaboration with Front Office and Housekeeping teams.
Arrange transportation services such as taxis, airport transfers and other guest travel requests.
Maintain the cleanliness, order and welcoming atmosphere of the lobby, entrance and driveway areas.
Communicate guest requests and feedback promptly to relevant departments to ensure service excellence.
Ensure proper handling and security of guest belongings while adhering to hotel safety and security procedures.
Provide operational support during peak periods, events or when required by the Front Office team.
Talent Profile
Prior experience in hospitality, guest services, concierge or bell service is preferred but not mandatory.
Strong interpersonal and communication skills with a warm and professional demeanour.
Ability to work in a fast-paced hotel environment and handle multiple guest requests efficiently.
Physically able to assist with luggage handling and standing for extended periods.
Willingness to work rotating shifts, weekends and public holidays.
A positive attitude with a strong commitment to guest service excellence.
How to Apply
PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.
Click on the "APPLY NOW" button below to apply or email your resume to careers.prsps@parkroyalcollection.com
We regret that only shortlisted candidates will be notified.
Thank you for applying!