Service Team Leader

PARKROYAL on Beach Road is a modern upscale hotel strategically located at the gateway of Singapore’s historic Kampong Gelam district. The hotel operates 346 spacious guestrooms (from 35 sqm), serving leisure, corporate and MICE segments. It's events infrastructure includes two high-ceiling, pillarless ballrooms, supported by function rooms and boardrooms for meetings, conferences and social events.

Guests can enjoy diverse dining experiences, from Halal-certified Ginger, celebrating Southeast Asian and localised flavours, to Club 5, a relaxed lounge serving crafted beverages. Wellness facilities include an award wining St. Gregory spa, panoramic sky-view pool and a fully equipped gym on the hotel’s Wellness Floor.

Driven by a passion for people and place, PARKROYAL on Beach Road delivers warm service and authentic local experiences, creating stays that are both meaningful and distinctly Singaporean.

The Role

Position summary statement:

The position is responsible for supervising and assisting the manager in outlet operations. He or she will assume the role of the manager in the absence of the Restaurant Manager.

The Service Team Leader reports to the Restaurant Manager.

Primary Responsibilities:

a) To assist the manager in carrying out his or her function of efficiently administering and organizing the outlet into a profitable center and increasing revenue.

b) To lead and supervise a shift which includes inspecting table and work area layouts and settings, ensuring service quality and any other hygiene matters.

c) To ensure that mis-en place/side station is all set up with food items, non-food items such as crockery and chinaware before the shift commences.

d) To replenish items as and when necessary.

e) To ensure that tables under his charge have the correct cutleries and table settings before the shift commences.

f) To take food and beverage orders and serve them.

g) To clear and remove soiled dishes, and bring them to the dish washing area.

h) To present bills to diners, collect payment and give to the cashier, return change or credit card to diners.

i) To reset tables after use.

j) To establish par stock and supervise inventory taking.

k) To conduct departmental SOP training for all staff.

l) To assist in forecasting staff requirements and in scheduling day off, vacation, and overtime requirements.

m) To undertake any other related task/duty/assignment that may be given by the Restaurant Manager.

Job summarySupervising and assisting the manager in outlet operations. He or she will assume the role of the manager in the absence of the Restaurant Manager.

Talent Profile

Experience:

Minimum 3 years of relevant food and beverage service experience.

Education:

GCE ‘N’ level education.

Competencies: 

- Good conversational English and reasonable writing skills

- Pleasant, well groomed with outgoing personality

- Good leadership, coaching and managerial skills

- Extensive food & beverage knowledge

How to Apply

PARKROYAL on Beach Road is dedicated to providing equal employment opportunities, including individuals with disabilities.

Please click on the "APPLY NOW" button below to apply or email your resume to careers.prsin@parkroyalhotels.com. 

We regret that only shortlisted candidates will be notified. 

Thank you for applying!


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