Hotel Policy





Rates Policy

Rates are subject to service charge and government tax. An additional fee will apply should a rollaway bed be required.

Child Policy

A maximum of two children under the age of 12 years old are allowed to share the room without additional charges using existing bedding.

Rollaway Beds

Rollaway beds can be placed in all room categories at an additional PHP2,152.50 per room, per night (not inclusive of breakfast, subject to availability).

Baby Cot/Crib Hire

Complimentary upon request (subject to availability).

Breakfast Pricing

Buffet breakfast at Pacific Lounge is at PHP1,250 per adult and PHP625 per child (aged six to 11 years old).

Airport Shuttle

Please contact our Concierge Team to arrange for Joyful Journey limousine service at special rates.

Parking Fee

Complimentary parking at the Hotel Basement Parking is available for all in-house guests. Click here for further information.

Valet Parking

Valet parking is complimentary for all In-house guests. Click here for further information.

Payment Types

The Hotel accepts Visa, Master, American Express, JCB, Diners, and Union Pay.
The Hotel does not accept Debit Cards.


The Hotel is PWD (Persons With Disabilities) and elderly friendly.

Smoking Rooms

The Hotel has a no-smoking policy within its public areas, rooms and suites.