Hotel Policy
Check-in |
3:00pm |
Check-out |
11:00am |
Rates Policy |
Rates are inclusive of 10% Goods and Services Tax (GST) and quoted in Australian Dollars (AUD). |
Child Policy |
Children under 12 years old are permitted to share the room without additional charges using existing bedding. |
Rollaway Beds |
Maximum room occupancy is two persons with the exception of our Family Queen Rooms and Two Bedroom Suites. One additional rollaway bed in a Panoramic Suite, Yarra Suite or Two Bedroom Suite is available at AUD65 per night. |
Baby Cot/Crib Hire |
Complimentary for a maximum of one child under two years upon request and subject to availability. |
Breakfast Pricing |
Full buffet breakfast at Dock37 Bar & Kitchen is available at AUD39 per person, per night. Children aged between 6 to 12 years old can dine at AUD19 per person, per night. Children under 6 years old dine on a complimentary basis. |
Airport Shuttle |
Please contact our Concierge Team to arrange for shuttle or limousine service at special rates. |
Parking Fee |
Hotel parking is available 24 hours a day and subject to availability. Self-parking is available at AUD24 per 24 hours or per exit. A charge of AUD24 is applied each time the car park is exited. |
Valet Parking |
Valet parking is available 24 hours a day at AUD59 per night and includes unlimited entry and exit. |
Payment Types |
The Hotel accepts all electronic card payments. Please note that a merchant service fee of 1.25% for American Express, Visa, MasterCard, Union Pay, and 3% for Diners and JCB will be applied to all credit card payments. |
Accessibility |
Wheelchair-accessible rooms and bathrooms are available. |
Smoking Rooms |
The Hotel has a no-smoking policy within its public areas, rooms and suites. Cleaning fees apply for guests found smoking in their room or suite. Please speak with our team for designated smoking areas. |
Advance Purchase |
Please note that reservations for advance purchases are strictly non-refundable. In the event of a refund approved by the hotel management due to unforeseen circumstances, the Hotel will not be held responsible for any foreign currency exchange loss or transaction fee by the issuing bank. |