Hotel Policy at PARKROYAL Saigon | Hotel Stay Terms & Policy

Hotel Policy





Rates Policy

Rates are subject to service charge and government tax (VAT). An additional fee will apply should a rollaway bed be required.

Child Policy

A maximum of two children under the age of 12 years old are allowed to share the room without additional charges using existing bedding.

Rollaway Beds

Rollaway beds can be placed in selected room categories including Superior, Deluxe, Premier, Junior Suite, Executive Suite at an additional USD20 per room, per night (room only, subject to availability) and USD32 per room, per night inclusive of Buffet Breakfast.

Baby Cot/Crib Hire

Complimentary upon request (subject to availability).

Breakfast Pricing

Buffet breakfast at Garden Brasserie is at USD16 per adult and USD8 per child (aged seven to 11 years old).

Airport Shuttle

Please contact our Concierge Team to arrange for transportation service at special rates.

Parking Fee

Complimentary parking is available for all in-house guests. Click here for further information.

Valet Parking

Not available.

Payment Types

Payment must be made with the guests' own credit card. The usage of a credit card with a name other than the guest checking in is not accepted.
The credit card used upon booking, along with a photo identification, must be presented at the front desk upon check-in.
Please note that your credit card may be pre-authorized any time after booking for guarantee purposes.

The Hotel accepts Visa, Master, American Express, JCB, Diners, Union Pay and Debit Cards.


Wheelchair-friendly slopes and special rooms with handicap-friendly toilets.

Smoking Rooms

The Hotel has a no-smoking policy within its public areas, rooms and suites.