Singapore
- Pan Pacific Singapore
- PARKROYAL COLLECTION Marina Bay, Singapore
- PARKROYAL COLLECTION Pickering, Singapore
- PARKROYAL on Beach Road, Singapore
- PARKROYAL on Kitchener Road, Singapore
- Pan Pacific Serviced Suites Beach Road, Singapore
- Pan Pacific Serviced Suites Orchard, Singapore
- PARKROYAL Serviced Suites Singapore
Upcoming Hotels and Serviced Suites
- PARKROYAL Kuala Lumpur (Opening Q1 2022)
- Pan Pacific Orchard, Singapore (Opening 2022)
- PARKROYAL A’Famosa Melaka Resort (Opening 2021)
- PARKROYAL Dalian (Opening 2021)
- PARKROYAL Jakarta (Opening 2024)
- PARKROYAL Langkawi Resort (Opening 2022)
- Pan Pacific Serviced Suites Puteri Harbour, Johor (Opening 2021)
- Pan Pacific Serviced Suites Jakarta (Opening 2021)
- PARKROYAL Suites Bangkok (Opening 2022)
- PARKROYAL Serviced Suites Hanoi (Opening 2021)
- PARKROYAL Serviced Suites Jakarta (Opening 2022)
ALL CURRENCIES
SGDSingapore Dollars (SGD)
USDUS Dollar (USD)
DZDAlgerian Dinar (DZD)
AUDAustralian Dollar (AUD)
BHDBahraini Dinar (BHD)
BOBBolivian Boliviano (BOB)
BWPBotswanan Pula (BWP)
BRLBrazilian Real (BRL)
GBPBritish Pound Sterling (GBP)
BNDBrunei Dollar (BND)
BGNBulgarian Lev (BGN)
CADCanadian Dollar (CAD)
KYDCayman Islands Dollar (KYD)
XOFCFA Franc BCEAO (XOF)
CLPChilean Peso (CLP)
CNYChinese Yuan (CNY)
COPColombian Peso (COP)
CRCCosta Rican Colón (CRC)
HRKCroatian Kuna (HRK)
CZKCzech Republic Koruna (CZK)
DKKDanish Krone (DKK)
DOPDominican Peso (DOP)
EGPEgyptian Pound (EGP)
EEKEstonian Kroon (EEK)
EUREuro (EUR)
FJDFijian Dollar (FJD)
HNLHonduran Lempira (HNL)
HKDHong Kong Dollar (HKD)
HUFHungarian Forint (HUF)
INRIndian Rupee (INR)
IDRIndonesian Rupiah (IDR)
ILSIsraeli New Sheqel (ILS)
JMDJamaican Dollar (JMD)
JPYJapanese Yen (JPY)
JODJordanian Dinar (JOD)
KZTKazakhstani Tenge (KZT)
KESKenyan Shilling (KES)
KWDKuwaiti Dinar (KWD)
LVLLatvian Lats (LVL)
LBPLebanese Pound (LBP)
LTLLithuanian Litas (LTL)
MKDMacedonian Denar (MKD)
MYRMalaysian Ringgit (MYR)
MURMauritian Rupee (MUR)
MXNMexican Peso (MXN)
MDLMoldovan Leu (MDL)
MADMoroccan Dirham (MAD)
NADNamibian Dollar (NAD)
NPRNepalese Rupee (NPR)
ANGNetherlands Antillean Guilder (ANG)
TWDNew Taiwan Dollar (TWD)
NZDNew Zealand Dollar (NZD)
NIONicaraguan Córdoba (NIO)
NGNNigerian Naira (NGN)
NOKNorwegian Krone (NOK)
OMROmani Rial (OMR)
PKRPakistani Rupee (PKR)
PGKPapua New Guinean Kina (PGK)
PYGParaguayan Guarani (PYG)
PENPeruvian Nuevo Sol (PEN)
PHPPhilippine Peso (PHP)
PLNPolish Zioty (PLN)
QARQatari Rial (QAR)
RONRomanian Leu (RON)
RUBRussian Ruble (RUB)
SVCSalvadoran Colón (SVC)
SARSaudi Riyal (SAR)
RSDSerbian Dinar (RSD)
SCRSeychellois Rupee (SCR)
SLLSierra Leonean Leone (SLL)
SKKSlovak Koruna (SKK)
ZARSouth African Rand (ZAR)
KRWSouth Korean Won (KRW)
LKRSri Lankan Rupee (LKR)
SEKSwedish Krona (SEK)
CHFSwiss Franc (CHF)
TZSTanzanian Shilling (TZS)
THBThai Baht (THB)
TTDTrinidad and Tobago Dollar (TTD)
TNDTunisian Dinar (TND)
TRYTurkish Lira (TRY)
UGXUgandan Shilling (UGX)
UAHUkrainian Hryvnia (UAH)
AEDUnited Arab Emirates Dirham (AED)
UYUUruguayan Peso (UYU)
UZSUzbekistan Som (UZS)
VEFVenezuelan Bolívar (VEF)
VNDVietnamese Dong (VND)
YERYemeni Rial (YER)
ZMKZambian Kwacha (1968-2012) (ZMK)
Welcome to Pan Pacific DISCOVERY
Pan Pacific DISCOVERY is our guest loyalty programme that recognises and rewards sophisticated travellers who seek authentic experiences in life. With a network of over 35 hotel brands across 85 countries, it's your window to the world of local culture and traditions and amazing experiences that bring a lifetime of memories.
Discover Our Membership Levels
Gold
Join Pan Pacific DISCOVERY and instantly receive Gold status as you begin your journey. Personalise each stay by completing your membership preference profile, and receive complimentary Internet access, bottled water and your choice of newspaper, to make your stay even more enjoyable. When you book direct, you will enjoy complimentary upgrade to next room category* and late check-out privilege until 3pm* as a Gold member.
*Subject to availability
Platinum
Move up to Platinum level after staying 10 qualifying nights in a calendar year and enjoy an exclusive Local Experience award. Be entitled to all Gold level benefits plus guaranteed room availability up to 48 hours prior to arrival (except during blackout dates), an upgrade to the next room category when available, late check-out until 3pm when available, and a local amenity.
Black
Upgrade to elite Black level after staying 30 qualifying nights in a calendar year and enjoy an exclusive Local Experience award. Be entitled to all Platinum level benefits plus early check-in from 9am and late check-out until 6pm when available, guaranteed room availability up to 24 hours prior to arrival (except during blackout dates), a double room upgrade when available, and your personal choice of local amenity.
Hotels and Resorts Membership Benefits at a Glance
Gold
-
Exclusive Member Rates
10% savings year-round on room rates* when you book direct at panpacific.com or through our Pan Pacific DISCOVERY mobile app. -
Exclusive Member Offers
Members-only benefits of up to 40% savings on seasonal offers. -
In-room Benefits
Complimentary bottled water^, Internet access and choice of newspaper. -
Membership Preference Profile
Personalise each stay by completing your membership profile preferences and receive recognition, rewards and personalised service worldwide. -
Birthday Treats
Enjoy 35% savings on room rates*, complimentary breakfast for two, a birthday cake and more exclusive birthday benefits. -
15% Savings on Total Dining Bill
Dine and save at Pan Pacific Hotels Group operated restaurants.# -
Direct Booking Benefits
Exclusive only when booking direct, enjoy complimentary upgrade to next room category** and late check-out privilege until 3pm.***
Platinum
-
Exclusive Member Rates
10% savings year-round on room rates* when you book direct at panpacific.com or through our Pan Pacific DISCOVERY mobile app. -
Exclusive Member Offers
Members-only benefits of up to 40% savings on seasonal offers. -
In-room Benefits
Complimentary bottled water^, Internet access and choice of newspaper. -
Membership Preference Profile
Personalise each stay by completing your membership profile preferences and receive recognition, rewards and personalised service worldwide. -
Birthday Treats
Enjoy 35% savings on room rates*, complimentary breakfast for two, a birthday cake and more exclusive birthday benefits. -
20% Savings on Total Dining Bill
Dine and save at Pan Pacific Hotels Group operated restaurants.# -
Local Amenity Upon Check-in
A special local amenity will be provided upon check-in (varies by hotel). -
Check-in / Check-out Privileges
Enjoy complimentary late check-out until 3pm.** -
Priority Room Availability
Guaranteed room availability up to 48 hours prior to arrival.** -
Upgraded Room Experience
Enjoy a complimentary upgrade to the next room category upon check-in.**
Black
-
Exclusive Member Rates
10% savings year-round on room rates* when you book direct at panpacific.com or through our Pan Pacific DISCOVERY mobile app. -
Exclusive Member Offers
Members-only benefits of up to 40% savings on seasonal offers. -
In-room Benefits
Complimentary bottled water^, Internet access and choice of newspaper. -
Membership Preference Profile
Personalise each stay by completing your membership profile preferences and receive recognition, rewards and personalised service worldwide. -
Birthday Treats
Enjoy 35% savings on room rates*, complimentary breakfast for two, a birthday cake and more exclusive birthday benefits. -
25% Savings on Total Dining Bill
Dine and save at Pan Pacific Hotels Group operated restaurants.# -
Local Amenity Upon Check-in
A choice of local amenity will be provided upon check-in (varies by hotel). -
Check-in / Check-out Privileges
Enjoy complimentary late check-out until 6pm.** -
Priority Room Availability
Guaranteed room availability up to 24 hours prior to arrival.** -
Upgraded Room Experience
Enjoy a complimentary double room upgrade upon check-in.**
*Applicable for Best Available Rate and selected room packages.
^Selected properties are offering in-room premium filtered drinking water.
#Exclusively at Pan Pacific Hotels Group properties only and valid for DISCOVERY members, only upon presentation of member’s e-card. Discount is on total bill for dine-in or takeaway (excluding alcoholic beverages), for up to 10 persons. Advance reservations recommended and subject to availability. Not valid in conjunction with other discounts, membership, privileges, promotions or vouchers.
**Available at all DISCOVERY hotel brands and subject to availability.
***Exclusively at Pan Pacific Hotels Group properties only and subject to availability.
Serviced Suites Membership Benefits at a Glance
Gold
-
Exclusive Member Rates
10% savings year-round on room rates* when you book direct at panpacific.com or through our Pan Pacific DISCOVERY mobile app. -
Exclusive Member Offers
Members-only benefits of up to 40% savings on seasonal offers. -
In-room Benefits
Complimentary bottled water^, Internet access and choice of newspaper. -
Membership Preference Profile
Personalise each stay by completing your membership profile preferences and receive recognition, rewards and personalised service worldwide. -
Birthday Treats
Enjoy 35% savings on room rates*, complimentary breakfast for two, a birthday cake and more exclusive birthday benefits. -
15% Savings on Total Dining Bill
Dine and save at Pan Pacific Hotels Group operated restaurants.# -
20% Laundry Service Savings
Enjoy 20% savings based on laundry price list available in the room.** -
Welcome Branded Toiletries
A selection of toiletries will be provided upon check-in (varies by serviced suite).*** -
Welcome Hamper
A selection of hamper will be provided upon check-in (varies by serviced suite).***
Platinum
-
Exclusive Member Rates
10% savings year-round on room rates* when you book direct at panpacific.com or through our Pan Pacific DISCOVERY mobile app. -
Exclusive Member Offers
Members-only benefits of up to 40% savings on seasonal offers. -
In-room Benefits
Complimentary bottled water^, Internet access and choice of newspaper. -
Membership Preference Profile
Personalise each stay by completing your membership profile preferences and receive recognition, rewards and personalised service worldwide. -
Birthday Treats
Enjoy 35% savings on room rates*, complimentary breakfast for two, a birthday cake and more exclusive birthday benefits. -
20% Savings on Total Dining Bill
Dine and save at Pan Pacific Hotels Group operated restaurants.# -
20% Laundry Service Savings
Enjoy 20% savings based on laundry price list available in the room.** -
Welcome Branded Toiletries
A selection of toiletries will be provided upon check-in (varies by serviced suite).*** -
Welcome Hamper
A selection of hamper will be provided upon check-in (varies by serviced suite).***
Black
-
Exclusive Member Rates
10% savings year-round on room rates* when you book direct at panpacific.com or through our Pan Pacific DISCOVERY mobile app. -
Exclusive Member Offers
Members-only benefits of up to 40% savings on seasonal offers. -
In-room Benefits
Complimentary bottled water^, Internet access and choice of newspaper. -
Membership Preference Profile
Personalise each stay by completing your membership profile preferences and receive recognition, rewards and personalised service worldwide. -
Birthday Treats
Enjoy 35% savings on room rates*, complimentary breakfast for two, a birthday cake and more exclusive birthday benefits. -
25% Savings on Total Dining Bill
Dine and save at Pan Pacific Hotels Group operated restaurants.# -
20% Laundry Service Savings
Enjoy 20% savings based on laundry price list available in the room.** -
Daily Laundry
Enjoy complimentary 2-pieces of laundry washing.*** -
Welcome Branded Toiletries
A selection of toiletries will be provided upon check-in (varies by serviced suite).*** -
Welcome Hamper
A selection of hamper will be provided upon check-in (varies by serviced suite).*** -
Airport Transfer
Enjoy complimentary one-way airport transfer.***
*Applicable for Best Available Rate and selected room packages.
^Selected properties are offering in-room premium filtered drinking water.
#Exclusively at Pan Pacific Hotels Group properties only and valid for DISCOVERY members only upon presentation of member’s e-card. Discount is on total bill for dine-in or takeaway (excluding alcoholic beverages), for up to 10 persons. Advance reservations recommended and subject to availability. Not valid in conjunction with other discounts, membership, privileges, promotions or vouchers.
**Exclusively at Pan Pacific Hotels Group properties only.
***Exclusively at Pan Pacific Hotels Group properties only and additional benefits when staying 6 nights and more.
Experience Travel at Your Fingertips
Make and manage bookings, or redeem memorable Local Experiences – all with just a tap of your fingers – anytime, anywhere via our Pan Pacific DISCOVERY app. What’s more, you can enjoy dining privileges at any Pan Pacific Hotels Group operated restaurants just by showing your digital card!
Memorable Local Experiences
Live like a local on your next getaway with exclusive behind-the-scenes access to special activities, cultural experiences, attractions and events not easily available or accessible to the general public.
Featured Local Experiences:
Frequently Asked Questions (FAQ)
What is Pan Pacific DISCOVERY?
Pan Pacific DISCOVERY is our guest loyalty programme which recognises and rewards members staying at a Pan Pacific, PARKROYAL COLLECTION or PARKROYAL hotel, resort or serviced suite*. Members enjoy exclusive benefits and Local Experiences which provide a plethora of curated activities that add to your travel memories.
* Pan Pacific DISCOVERY Programme is not available at Pan Pacific Serviced Suites Ningbo, and not applicable for stays at the serviced suites in Pan Pacific Hanoi, Pan Pacific Tianjin and Pan Pacific Xiamen.
For full terms and conditions of the programme, please click here.
Who can enjoy the Exclusive Brand Benefit of minimum 10% savings on Best Available Rate and Bed and Breakfast package.
All Pan Pacific DISCOVERY members with a valid account may log in at panpacific.com to enjoy members’ exclusive rates. Not a member? Join now!
Where can I book the Exclusive Brand Benefit of minimum 10% savings on Best Available Rate and Bed and Breakfast package?
Members’ Rates are only bookable after members are logged in to their DISCOVERY accounts on panpacific.com
Can I contact the hotel or the Call Centres directly to book the Members’ Rates?
Members’ Rates are only bookable after members are logged in to their DISCOVERY accounts on panpacific.com
What should I do if I have forgotten my DISCOVERY username and/or password?
Existing DISCOVERY members can click here to retrieve their passwords. For members who have forgotten their usernames, please contact DISCOVERY Membership Services.
Discover our Partner Destinations
Global Hotel Alliance (GHA) is the world’s largest alliance of independent hotel brands, bringing together more than 35 brands with over 570 hotels in 85 countries. GHA uses a shared technology platform to drive incremental revenues and create cost savings for its member brands. GHA’s award-winning loyalty programme, DISCOVERY, provides 17 million members exclusive opportunities to immerse themselves in local culture wherever they travel. For more information, visit discoveryloyalty.com.
Other Programmes
Frequent Flyer Programme
Earn airmiles via our partner Frequent Flyer Programmes per qualifying stay at participating Pan Pacific, PARKROYAL COLLECTION or PARKROYAL hotels and resorts.
Airline
Programme
Airline and Programme
No. of Miles per Qualifying Stay
All Nippon Airways
500
Cathay Pacific
500
Japan Airlines
500
Malaysian Airlines
600
Philippine Airlines
500
Qantas Airways
1000 (Globally)
3 per AUD1 (AUS Hotels)
3 per AUD1 (AUS Hotels)
Singapore Airlines
500
Virgin Australia
1000 (Globally)
3 per AUD1 (AUS Hotels)
3 per AUD1 (AUS Hotels)
Terms and conditions
- Frequent Flyer Programme benefits are not available at Pan Pacific and PARKROYAL Serviced Suites.
- To be eligible for mileage points, a qualifying rate must apply. Please contact the hotel directly for more details.
- Key in your programme membership number when making your online reservations, and present your membership card when checking-in.
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Hotels and Resorts
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Serviced Suites
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Wellness and Lifestyle
About Us
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