Make and manage bookings, redeem Local Experiences – all with just a tap of your fingers – anytime, anywhere via the new Pan Pacific DISCOVERY app. What’s more, enjoy dining privileges at our hotel-operated restaurants just by showing your digital card!
Pan Pacific DISCOVERY is our guest loyalty programme that recognises and rewards sophisticated travellers who seek authentic experiences in life. With a network of over 35 hotel brands across 78 countries, it's your window to the world of local culture and traditions and amazing experiences that bring a lifetime of memories.
Make and manage bookings, redeem Local Experiences – all with just a tap of your fingers – anytime, anywhere via the new Pan Pacific DISCOVERY app. What’s more, you can enjoy dining privileges at our hotel-operated restaurants just by showing your digital card! This is your window to personalised convenience, modern indulgences and curated travel experiences at our hotels, resorts and serviced suites across 30 cities. Download now and experience travel at your fingertips!
Upgrade to elite Black level after staying 30 qualifying nights in a calendar year and enjoy an exclusive Local Experience award. Be entitled to all Platinum level benefits plus early check-in from 9am and late check-out until 6pm when available, guaranteed room availability up to 24 hours prior to arrival (except during blackout dates), a double room upgrade when available, and your personal choice of local amenity.
Move up to Platinum level after staying 10 qualifying nights in a calendar year and enjoy an exclusive Local Experience award. Be entitled to all Gold level benefits plus guaranteed room availability up to 48 hours prior to arrival (except during blackout dates), an upgrade to the next room category when available, late check-out until 3pm when available, and a local amenity.
Join Pan Pacific DISCOVERY and instantly receive Gold status as you begin your journey. Personalise each stay by completing your membership preference profile, and receive complimentary Internet access, bottled water and your choice of newspaper, to make your stay even more enjoyable.
When you book direct, you will enjoy complimentary upgrade to next room category* and late check-out privilege until 3pm* as a Gold member.
*Subject to availability
*Valid for Pan Pacific DISCOVERY members only upon presentation of member’s e-card. Discount is on total bill excluding alcoholic beverages, for up to 10 persons. Advanced reservations recommended and subject to availability. Not valid in conjunction with other discount, membership, privileges, promotions or vouchers.
**Subject to availability.
*Valid for Pan Pacific DISCOVERY members only upon presentation of member’s e-card. Discount is on total bill excluding alcoholic beverages, for up to 10 persons. Advanced reservations recommended and subject to availability. Not valid in conjunction with other discount, membership, privileges, promotions or vouchers.
**Only for normal washing, not applicable to dry cleaning.
^Additional benefits when staying 6 nights and more.
Live like a local on your next getaway with exclusive behind-the-scenes access to special activities, cultural experiences, attractions and events not easily available or accessible to the general public.
Pan Pacific DISCOVERY is our guest loyalty programme which recognises and rewards members staying at a Pan Pacific, PARKROYAL COLLECTION or PARKROYAL hotel, resort or serviced suite*. Members enjoy exclusive benefits and Local Experiences which provide a plethora of curated activities that add to your travel memories.
* Pan Pacific DISCOVERY Programme is not available at Pan Pacific Serviced Suites Ningbo, and not applicable for stays at the serviced suites in Pan Pacific Hanoi, Pan Pacific Tianjin and Pan Pacific Xiamen.
For full terms and conditions of the programme, please click here.
All Pan Pacific DISCOVERY members with a valid account may log in at panpacific.com to enjoy members’ exclusive rates. Not a member? Join now!
Members’ Rates are only bookable after members are logged in to their DISCOVERY accounts on panpacific.com
Members’ Rates are only bookable after members are logged in to their DISCOVERY accounts on panpacific.com
Existing DISCOVERY members can click here to retrieve their passwords. For members who have forgotten their usernames, please contact DISCOVERY Membership Services.
Global Hotel Alliance (GHA) is the world’s largest alliance of independent hotel brands, bringing together more than 35 brands with over 570 hotels in 85 countries. GHA uses a shared technology platform to drive incremental revenues and create cost savings for its member brands. GHA’s award-winning loyalty programme, DISCOVERY, provides 17 million members exclusive opportunities to immerse themselves in local culture wherever they travel. For more information, visit discoveryloyalty.com.
Earn airmiles via our partner Frequent Flyer Programmes per qualifying stay at participating Pan Pacific, PARKROYAL COLLECTION or PARKROYAL hotels and resorts.
