F&B Service Ambassador
Date Posted:
30 Nov 2025
Pan Pacific Orchard, Singapore is an award-winning destination hotel, recognised with multiple accolades for its excellence in both design and hospitality. Featuring the visionary architecture of renowned WOHA, the hotel is located in the prestigious Orchard Road district and redefines the city’s skyline with four themed open-air terraces—Forest, Beach, Garden, and Cloud—each offering a distinctive experience.
Within the Forest Terrace, our signature restaurant, Mosella, introduces a Mediterranean sharing concept with a refreshingly modern twist. The Beach Terrace brings a resort-like ambience to the heart of the city, while the Garden Terrace is home to Florette, our luxurious specialty cocktail bar. At the top of the Cloud Terrace, level 18 houses the Claymore Ballroom, Orchard’s highest pillarless ballroom.
Operated by Pan Pacific Hotels Group, a member of UOL Group Limited, Pan Pacific Orchard exemplifies the group’s signature of sincere and graceful luxury. As an award-winning property, it’s not only a premier destination for guests but also an inspiring and rewarding place to work, where employees are part of a team that continues to earn recognition on the global stage.
The Role
Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career with us!
The F&B Service Ambassador is responsible for providing food and beverage service to guests in a manner consistent with hotel service standards in our F&B outlets. We are looking for Service Ambassadors to support our Restaurant, Lobby Lounge, and Bar operations.
Our Expectations:
Receive, write, pick-up and serve all food and beverage items.
Good knowledge of the liquor brands and categories, knows the alcoholic beverage terms and standard drink abbreviations to make beverage recommendations to the guests.
Has basic food preparation terms and be able to engage and recommend to guests.
Receive all incoming reservations from the guests and ensure that reservations are accurately registered in the system.
Clean soiled items on the table or bar and bring soiled dishes to the stewarding area. Ensure table or bar is ready for service in adherence to service quality and hygiene standards.
Ensure that silverware is clean, stock the silverware trays to capacity. Remove any damaged silverware and return it to the stewarding department.
Set-up water station and water pitchers, prepare ice buckets and ice bucket stand.
Bus soiled dishes to the dish room and handle soiled restaurant linen.
Perform closing side work and cleaning duties.
Perform other ad hoc duties assigned by the Manager
Talent Profile
We are looking for a self-motivated F&B Service Ambassador with excellent interpersonal and communication skills. You should have an eye for detail and observant with ability to adapt to ever changing requirements and needs of customers. If you have relevant experience in the related field, write in to have a chat with us!
How to Apply
Click on "APPLY NOW" to apply or email your resume to careers.ppsor@panpacific.com
Check us out on our LINKEDIN page at https://www.linkedin.com/company/pan-pacific-orchard/
We regret that only shorlisted candidates will be notified.
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