Lifestyle Manager / Assistant Lifestyle Manager
Date Posted:
19 Jun 2026
At Pan Pacific Orchard, Singapore, we are creating more than a hotel. We are shaping an Urban Oasis where nature, design and people come together to create meaningful experiences.
Recognised as one of the World’s Most Beautiful Hotels by Prix Versailles, our award-winning destination along Orchard Road was designed by acclaimed architects WOHA to redefine modern hospitality through biophilic design, emotional connection and purposeful luxury.
Every corner of the hotel has been thoughtfully crafted to inspire. From the lush Forest Terrace and Mediterranean flavours at Mosella, to the elevated wine experiences at Park90 and the iconic Claymore Ballroom amongst the clouds, the hotel is brought to life by passionate individuals who genuinely care.
We are looking for talents who believe hospitality is more than service. It is about creating calm within the city, building sincere human connections and crafting experiences guests will remember long after they leave.
The Role
Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine hospitality and grow your career with us!
The Lifestyle Manager / Assistant Lifestyle Manager is accountable for the overall performance and management of the St. Gregory Spa, Gym, and Pool operations. This role oversees guest experience, financial performance, and resource optimisation to ensure the delivery of exceptional wellness services, achievement of revenue and profitability targets, and efficient day-to-day operations.
Expectations:
- Lead and manage the daily operations of the SPA, Gym, and Pool to ensure consistent service excellence and operational efficiency
- Ensure all facilities are maintained to the highest standards of cleanliness, safety, and functionality
- Drive a guest-centric culture by delivering personalised, professional, and anticipatory service across all lifestyle facilities
- Handle guest feedback and complaints promptly, ensuring effective service recovery and continuous improvement
- Conduct consultations, facility tours, and provide expert recommendations on treatments, wellness programmes, and fitness offerings
- Accountable for achieving revenue targets and driving profitability of the SPA
- Develop and manage annual budgets, ensuring effective cost control and expense optimisation
- Monitor daily, weekly, and monthly financial performance, including treatment and sales
- Drive revenue growth through upselling, cross-selling, promotions, and innovative wellness programmes
- Maximise revenue opportunities through effective sales strategies for treatments, packages, memberships, and retail products
Talent Profile
We are looking for self-motivated individual who has a strong desire to contribute in a luxury brand, with strong sustainability focus. You must possess strong customer service with a passion for delivering exceptional guest experiences. You must have a good understanding of the wellness, spa, and fitness industry trends. If you have at least 5 years of relevant experience in SPA or Wellness management in a similar capacity within the luxury Hospitality industry, write in to have a chat with us!
How to Apply
Click on "APPLY NOW" to apply or email your resume to careers.ppsor@panpacific.com
Check us out on our LINKEDIN page at https://www.linkedin.com/company/pan-pacific-orchard/
We regret that only shorlisted candidates will be notified
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