• Offer valid for bookings and stays between 1 April 2025 and 31 March 2026.
• Eligible reservations must be booked on panpacific.com, Pan Pacific DISCOVERY app or directly through our hotels.
• Pan Pacific DISCOVERY membership, earning and redemption are subject to the programme terms and conditions.
• Payment must be made with an eligible American Express® card.
• Offer excludes transactions made through a third-party establishment or payment processor.
• Offer cannot be exchanged for cash or used in conjunction with other promotional programmes, offers, discount cards, vouchers or VIP privileges, unless otherwise stated.
• Expired or unused Offer is strictly non-refundable, non-extendable and will be forfeited in the event of no-show.
• Pan Pacific Hotels Group and American Express International, Inc. reserve the right to change the terms and conditions at any time without prior notice.
• In the event of any inconsistency between the English and non-English language versions, the English language version shall prevail.

Lodging Terms & Conditions

• Bookings are to be made prior to arrival.
• Additional 10% savings will only be eligible upon signing up for Pan Pacific DISCOVERY membership or signing in as existing members.
• *Pan Pacific London: Additional 5% savings for Pan Pacific DISCOVERY members.
• *Pan Pacific Serviced Suites Beach Road: Minimum six (6) nights stay period required.
• Bookings must be guaranteed with an eligible American Express Card. The same American Express Card must be presented upon check-in and at check-out for payment.
• Prevailing taxes and service charges apply.
• Blackout period applies for Eve and Day of public holidays. Additional blackout dates apply and may vary by property.
• Bookings and payment are strictly to be made with an eligible American Express Card.
• Confirmation of bookings are subject to availability at the time of reservation.
• Amendment and cancellation are subject to Hotel's guarantee and cancellation policy.

Dining Terms & Conditions

• Prior reservation is required. Please contact outlet directly for reservation and quote "AMEX 15OFF" promotion.
• 15% off total food bill is applicable on original menu prices and not applicable for set menus, festive menus, and promotional menu items for all other outlets of participating hotels. Prevailing taxes and service charges apply.
• 15% dining savings is available at hotel operated outlets of participating properties only, and not applicable at these properties: Pan Pacific London, PARKROYAL Darling Harbour, Sydney, PARKROYAL Paramatta, Pan Pacific Toronto, Pan Pacific Whistler Mountainside, Pan Pacific Whistler Village Center, BELLUSTAR TOKYO, A Pan Pacific Hotel, HOTEL GROOVE SHINJUKU, A PARKROYAL Hotel, All PARKROYAL Serviced Suites and All Pan Pacific Serviced Suites.
• Payment must be made with an eligible American Express Card.
• Maximum group size of 8 people.
• Black out period applies on Eve and Day of Public Holidays, the first 15 days of Chinese New Year and special occasions such as Valentine’s Day, Mother’s Day and Father’s Day, unless otherwise stated. Additional blackout dates may apply and vary by property.
• Surcharges may apply on festive seasons, public holidays or eve of public holidays.