Guest Service Officer

Discover the best that the Malaysian capital has to offer from PARKROYAL Serviced Suites Kuala Lumpur, located close to the business district as well as famous shopping and dining attractions. Come home to your urban sanctuary with spacious, stylish serviced apartments furnished with all the comforts of home.

PARKROYAL Hotels & Resorts creates a modern way of travel to discover genuine connections with the neighborhood, and a sense of belonging to the destination in their true selves. At PARKROYAL, the joy in simplicity and authenticity is in our name.

Looking to build your career in hospitality? Join PARKROYAL Serviced Suites Kuala Lumpur and be part of a passionate team dedicated to delivering exceptional guest experiences.

The Role

Provides exceptional guest service by handling check-ins and check-outs, assisting with guest enquiries and reservations, coordinating with other departments and ensuring a smooth and memorable guest experience while maintaining hotel service standards.

Talent Profile

  • Diploma or Certificate in Hospitality, Tourism, or a related field
  • Pleasant personality and good customer service skills
  • Previous experience in a hotel front office is preferred
  • Good command of English; additional language are a plus
  • Proficiency in Microsoft Office; knowledge of Opera Cloud is an advantage
  • Able to work shifts, weekends, and public holidays.  
  • Able to work independently and as a team player 

How to Apply

We welcome you to send your resume to careers.prskul.panpacific@parkroyalhotels.panpacific.com.panpacific for us to contact you.

We thank all applicants for your interest. However, only shortlisted candidates will be notified.

*Only applicable for Malaysian Citizen/Malaysian Permanent Resident holders


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