During these unprecedented times, Pan Pacific Cares is our pledge to you, to give you a peace of mind as you stay and dine with us globally.

We have established “Clean Stay” standards in areas that include guest rooms, meeting rooms and dining outlets at our hotel. Precautionary measures taken at Pan Pacific Singapore include:

• All associates are required to wear a face mask in the hotel. 
• We have stepped up on the disinfection of public spaces and guestrooms, and have made hand sanitisers available.
• All guests are required to complete a health declaration form during check-in.
• As a precaution, our employees are taking temperatures twice daily and are constantly reminded to adopt good personal hygiene practices.
• Mandatory temperature screening for all guests at the hotel entrance upon visiting the hotel.
• Gatherings and events at venues such as public areas, gym, pool, function rooms, restaurants and dining outlets will also comply with the Government's existing guidelines, which includes improving ventilation, advising participants to reduce contact with others and to ensure separation of at least one metre between people.

Here are some ways to keep safe from COVID-19:

• All guests are required to complete health declaration questions during check-in.
• Clean your hands often by using soap and water, or an alcohol-based hand rub.
• Maintain a safe distance from anyone who is coughing or sneezing.
• Avoid touching your eyes, nose or mouth.
• Wear a mask at all times when you leave your place of residence. 
• If you have a fever, cough and difficulty breathing, seek medical attention immediately.

For reservations made through the hotel website, cancellation must be received more than 24 hours prior to arrival to avoid a penalty fee. The 24-hour flexible cancellation policy does not apply to bookings over special events or black-out dates.

During these unprecedented times, Pan Pacific Cares is our pledge to you, to give you a peace of mind as you stay and dine with us globally. Find out more about Pan Pacific Cares here.

The types of accommodation at Pan Pacific Singapore include:

• Rooms
• Suites
• Club Rooms and Suites

Check-in at Pan Pacific Singapore is from 3:00 PM, and check-out is until 12:00 PM.

Some of the facilities available include:

• Restaurants and bars
• 24-hour Fitness Centre
• Steam Rooms and Tennis Courts
• St. Gregory Spa
• Outdoor Swimming Pool
• Children's Playground
• Pacific Hospitality Lounge

Pan Pacific Singapore has a total of seven restaurants and bars:

• Atrium
• Edge
• Hai Tien Lo
• Keyaki
• Pacific Marketplace
• Poolside Bar
• Rang Mahal

Nearby attractions include Esplanade – Theatres on the Bay, National Gallery, Singapore Flyer, Gardens by the Bay and Merlion Park.

Complimentary parking at Marina Square Shopping Centre is available for all in-house guests (one coupon per room per day). Valet parking is also available for in-house guests and diners, and is chargeable. 

Yes. The Pacific Club lounge is located on level 38 with breath-taking views of the city and privileges include Champagne breakfast, afternoon tea and evening cocktails and canapes.